Indiana University Health Ball Memorial Hospital is a medical facility located in Muncie, IN. This hospital has been recognized for Patient Safety Excellence Award™, Pulmonary Care Excellence Award™, and more.
54
%
Patient Experience Rating
10% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodology
Hospital Quality Awards
Patient Safety Excellence Award™ (2023, 2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
Pulmonary Care Excellence Award™ (2024)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Joint Replacement Excellence Award™ (2023)
Superior clinical outcomes in knee and hip replacement
Safety Ratings
How well a hospital safeguards patients from potential complications
No events relating to foreign objects left in body during a surgery or procedure
3 ratings were worse than expected
- Acute kidney dysfunction following surgery
- Deep blood clots in the lungs or legs following surgery
- Breakdown of abdominal incision site
2 ratings were better than expected
- Pressure sores or bed sores acquired in the hospital
- Respiratory failure following surgery
8 ratings were as expected
- Death in procedures where mortality is usually very low
- Death following a serious complication after surgery
- Collapsed lung due to a procedure or surgery in or around the chest
- Catheter-related bloodstream infections acquired at the hospital
- In-Hospital Fall Associated Fracture Rate
- Excessive bruising or bleeding as a consequence of a procedure or surgery
- Bloodstream infection following surgery
- Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Cardiac
Complication Based Ratings
Procedure/ConditionIn Hospital
Pacemaker Procedures
In Hospital
Worse than Expected
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
As Expected
Mortality within 30 days
Worse than Expected
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Worse than Expected
Mortality within 30 days
As Expected
Heart Attack
Mortality In-Hospital
Worse than Expected
Mortality within 30 days
Worse than Expected
Heart Failure
Mortality In-Hospital
Worse than Expected
Mortality within 30 days
As Expected
Valve Surgery
Mortality In-Hospital
Worse than Expected
Mortality within 30 days
Worse than Expected
Critical Care
Complication Based Ratings
Procedure/ConditionIn Hospital
Diabetic Emergencies
In Hospital
Worse than Expected
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Respiratory Failure
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Sepsis
Mortality In-Hospital
Better than Expected
Mortality within 30 days
Better than Expected
Gastrointestinal
Complication Based Ratings
Procedure/ConditionIn Hospital
Gallbladder Removal Surgery
In Hospital
As Expected
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Bowel Obstruction
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Colorectal Surgeries
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Gastrointestinal Bleed
Mortality In-Hospital
Worse than Expected
Mortality within 30 days
As Expected
Pancreatitis
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Upper Gastrointestinal Surgery
Mortality In-Hospital
Worse than Expected
Mortality within 30 days
As Expected
Neurosciences
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Stroke
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Orthopedic
Complication Based Ratings
Procedure/ConditionIn Hospital
Hip Fracture Treatment
In Hospital
Worse than Expected
Hip Replacement
In Hospital
Better than Expected
Total Knee Replacement
In Hospital
As Expected
Specialty Excellence Awards
Joint Replacement Excellence Award™
2023
Outpatient Joint Replacement
Complication Based Ratings
Procedure/ConditionIn Hospital
Outpatient Total Hip Replacement
In Hospital
As Expected
Outpatient Total Knee Replacement
In Hospital
As Expected
Outpatient Orthopedic Surgery
Complication Based Ratings
Procedure/ConditionIn Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Worse than Expected
Pulmonary
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
As Expected
Mortality within 30 days
Better than Expected
Pneumonia
Mortality In-Hospital
As Expected
Mortality within 30 days
Better than Expected
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2024
Spine Surgery
Complication Based Ratings
Procedure/ConditionIn Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
As Expected
Spinal Fusion
In Hospital
As Expected
Vascular
Complication Based Ratings
Procedure/ConditionIn Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
As Expected
Carotid Procedures
In Hospital
As Expected
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experience64
%
Patients who gave a rating of9or10
1% lower than the national average
54
%
Would definitely recommend
10% lower than the national average
Indiana University Health Ball Memorial Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Indiana University Health Ball Memorial Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Dr. Quist is treating my 9 year old and took the time to understand what she is experiencing and to answer all of our questions.He called me at 7:00 a.m. the day after our initial visit to make sure her tests had been scheduled and where they were doing them.
Jun 11 2024
Review for Dr. Quist
Very nice and caring he cares about your health and pain
Renee Boyd Jun 10 2024
Review for Dr. Trobridge
I was a patient of Dr. Quist at a previous position. Every visit, Dr. Quist would ask 'When are we planning to stop smoking?' and I would reply 'I don't know about you, but I don't intend to stop.' And next visit, we would go through the same thing. It was the memory of his persistence and patience...
Michelle Y Shaw Jun 07 2024
Review for Dr. Quist
Dr. Miller is the BEST! He is so incredibly good at what he does & I have full trust in him and his process. Putting our trust in Dr. Miller resulted in our son, who is absolutely perfect! He is incredibly busy but his staff are like a well oiled machine and I was always able to get in & out for my...
Molly B Jun 06 2024
Review for Dr. Miller
My child no longer sees Dr. Garg as he left the facility she saw him, but he was the best pediatrician she has seen. He is honest, caring, and above all he is good with his patients. He was in constant communication when I had questions, I did not have to call back if I had questions, they were...
Jun 06 2024
Review for Dr. Garg
Location
Indiana University Health Ball Memorial Hospital
Frequently Asked Questions
Where is Indiana University Health Ball Memorial Hospital located?
Indiana University Health Ball Memorial Hospital is located at 2401 W University Ave, Muncie, IN 47303. Find other locations and directions on Healthgrades.
Has Indiana University Health Ball Memorial Hospital won any recent awards from Healthgrades?
Yes, Indiana University Health Ball Memorial Hospital has been awarded with Patient Safety Excellence Award™, Pulmonary Care Excellence Award™, and Joint Replacement Excellence Award™ in the past two years.
Is Indiana University Health Ball Memorial Hospital highly rated with patients?
64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Indiana University Health Ball Memorial Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Indiana University Health Ball Memorial Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Indiana University Health Ball Memorial Hospital profile..
How does Indiana University Health Ball Memorial Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
